terms and conditions
On this page you’ll find a ‘plain English’ guide to my terms and conditions. If you’d like to read full legal terms and disclaimers for the website including use of submitted information and cookies, please take a look at the website privacy page.
Contact details including telephone numbers, addresses and email addresses of customers are always kept entirely confidential, as are photographs which are mailed or emailed to me. I never sell or pass on any customer information to anybody, whether you go ahead and commission a portrait or not.
It hasn’t happened yet – but if you are not completely happy with the scan of your portrait and I can’t improve it to your satisfaction, then you don’t have to buy it. Likewise if you receive your portrait and are not happy you can return it for a full refund within 30 days, excluding the cost of return postage. For oil and watercolour paintings, a deposit of 35% is required, to be cleared before I start work on your portrait. However if you really aren’t happy with the scan of your finished portrait and wish to return it, then your deposit will be refunded.
If the portrait were to be lost or damaged in transit then a full refund would be issued, or a replacement of the portrait offered.
In the event of a price rise, I will always honour the price shown on the website at the time the customer commissioned the portrait from me. The portrait is commissioned once I’ve received the photo reference and been given the go-ahead by the customer to start work.
copyright for viewers of the website:
This website and its content is copyright of Anna Bregman © 2017. All rights are reserved.
copyright for portrait customers:
Whilst I retain full image rights on the portraits I produce, I am happy for my customers to use the image of their artwork for any non-commercial purpose. So, once you’ve paid for your portrait you are free to display it on social media or to make prints or copies of from it as you wish (including mugs, mousemats, or whatever you like!)