terms and conditions
Contact details including telephone numbers, addresses and email addresses of customers are be kept entirely confidential, as are photographs which are mailed or emailed to me. I do not sell any customer information.
It hasn’t happened yet – but if you are not completely happy with the scan of your portrait and I can’t fix it for you, you don’t have to buy it. Likewise if you receive your portrait and are not happy you can return it for a full refund. For oil and watercolour paintings, a deposit of 35% is required, to be cleared before I start work on your portrait. However if you really aren’t happy with your finished portrait and wish to return it, then your deposit will be refunded.
If the portrait were to be lost or damaged in transit then a full refund would be issued, or a replacement of the portrait offered. A full refund is offered within 30 should the customer wish to return the portrait, excluding the cost of return postage.
copyright for viewers of the website:
Images displayed on this website remain the property of Anna Bregman. Full copyright laws apply.
copyright for customers:
Once customers have purchased their portrait, I am happy for them to display their portrait online or anywhere else, or to make prints or copies of it as they wish (including mugs, mousemats, aprons, or whatever you like!)
In the event of a price rise, I will always honour the price shown on the website at the time the customer commissioned the portrait from me. The portrait is commissioned once I’ve received the photo reference and been given the go-ahead by the customer to start work.