If you haven’t already done so, please read the page on how to commissioning information page which will tell you all about the process of ordering your portrait.
Below you’ll find answers to other commonly asked questions, but if your question isn’t covered please don’t hesitate to contact me and I’ll be happy to have a chat. The pencil portraits oil portraits and watercolour portraits pages also contain more specific information about ordering a portrait in these various mediums, and what makes a good portrait in each case.
COMMISSIONING YOUR PORTRAIT
What is your waiting time?
This varies a lot depending on the time of year and on my commitments – the contact page will give you current estimates. It’s always a good idea to get in touch as soon as possible so that we can start discussing which photos I will work from, and please bear in mind that paintings will take longer than pencil drawings to complete and so may require extra time. Christmas is always the busiest period, so don’t leave a commission until December – ideally, contact me by October.
Do you take commissions from outside of the UK?
Yes, as I work from photos I can mail portraits out to just about anywhere. International commissions are sent by UPS courier.
I'm not sure which photo to choose - can you help?
Can you make a composite portrait of two (or more) people or animals, from different photos?
I only have hard copies and not digital photos - can you work from these?
Will you sign the portrait?
I usually initial my portraits but if you prefer a full signature I can do that. Sometimes people also like me to write the name of the subject and sometimes the date.
Do you offer pastels or coloured pencil portraits, or charcoal sketches?
I'd like to get a partially clothed or nude portrait made, would you consider that?
Will I be able to see the portrait before you send it to me?
Do you offer a discount if I order multiple portraits?
When do I pay, and what are the guarantees?
Oil and watercolour: For oil and watercolour paintings, a deposit of 35% is required, to be cleared before I start work on your portrait. However if you really aren’t happy with your finished portrait and wish to return it, then your deposit will be refunded.
For further terms and conditions please click here.
What are the payment methods?
Can I buy an extra copy of my portrait?
RECEIVING YOUR PORTRAIT
Do portraits come framed?
How are portraits packaged and will mine be safe in the mail?
Can I collect my portrait in person?
Will the portrait appear on the website?
I’m very grateful when customers allow me to display their portraits, however I understand that some people prefer not to. I display some portraits on the website and on my Facebook, Instagram and Pinterest pages. However if you don’t want your portrait to appear online please just let me know. The only place that names will appear online is in the website gallery where portraits are identified by a first name only. Some people prefer me to use a pseudonym, which is also fine
Can you supply me with a high-res scan of my portrait?
I’m happy for you to reproduce a scan of your portrait however you want – you can read the terms and conditions page for full details.